Lifeline Online Crisis Support Chat

Helplines (mental health and parenting support)

Individuals can chat to Lifeline one-on-one using the Crisis Support Chat which is available 7 days a week, from 8:00pm to 4:00am (AEST/AEDT).

Anyone in Australia experiencing a personal crisis or thinking about suicide who feels more comfortable contacting Lifeline online rather than over the phone can use this service.

During a chat session, trained Online Crisis Supporters will:

  • Listen to your situation
  • Provide immediate support
  • Assist to clarify options and choices available to you
  • Provide you with referral information for other services in your local area

Demand for the crisis support chat service is high and wait times can be long. Please be patient or call Lifeline on 13 11 14 (which is available 24/7).

Download Free COPMI Resources

For use by families where a parent has a mental illness, their supporters, and services who work with them.