GriefLine provides free, confidential online counselling to anyone in the community who needs support in relation to grief and loss (eg due to mental health, depression, loneliness, health, carer support, relationships, death, exclusion, migration, refugee experience, unemployment, family violence, abuse or addictions).
The GriefLine Online Counselling Service enables access to services via online requests for assistance. Individuals are invited to write about what is on their mind and to share their loss, grief, fears and worries. Trained counsellors provide support.
The online messaging service is accessible 24 hours a day, 7 days a week from anywhere in Australia. The approximate time for a response from the counsellors is 72 hours from the time you initially contact the GriefLine Online Counselling Service.