The Karitane Careline is a 7-day per week service that operates the following hours:

  • Monday to Thursday
    12:30pm to 9:00pm
  • Friday to Sunday
    9:00am to 3:30pm

Child and Family Health Nurses are available for consultation on a wide range of issues concerning infants and children from birth to five years of age.

If the Child and Family Health Nurse is busy on another call, your phone call will go onto an answering machine. Staff will return your call at the earliest opportunities.

The Careline is for non-urgent inquiries. If your child is unwell and you are not certain if s/he requires immediate attention contact your local doctor or telephone the Emergency Number 000.

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For use by families where a parent has a mental illness, their supporters, and services who work with them.